About the Role
We are looking for a proactive and personable Customer Success Manager to join our team. This role is crucial in establishing and maintaining strong relationships with our customers, ensuring their satisfaction, and understanding their evolving needs. As a Customer Success Manager, you will act as a liaison between our customers and our internal teams, driving success and retention through superior service and support.
Requirements
Understand Customer Needs:Â Develop a deep understanding of our customers by maintaining regular contact, learning about their business operations, and assessing their ongoing needs.
Ensure Customer Satisfaction:Â Monitor customer satisfaction regularly, address any issues promptly, and ensure that our service exceeds customer expectations.
Evaluate Future Needs:Â Anticipate and evaluate the changing needs of customers to ensure that our products and services continue to serve them effectively.
Customer Advocacy:Â Act as a customer advocate within the company, sharing insights and feedback with product, sales, and support teams to help shape future developments and improvements.
About the Company
We are looking for team members to join us in fulfilling our mission of being an innovative and premier communications service provider to the Plain Communities throughout the USA. RingTele internal mission is providing a God honoring work environment that provides stability, growth, and personal development for each of our team members.
Become a Dealer
Want to partner with RingTele?
We are looking for established and motivated dealers.
Tel: 223-221-7979
Lancaster, PA