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Tech Support

Strasburg, PA

Job Type

Full Time

Workspace

Office

About the Role

The Tech Support Specialist will be a key player in our team, responsible for programming phone systems, preparing and shipping new orders, and providing technical support to resolve customer issues effectively. This role is ideal for someone who is technically skilled, solutions-oriented, and committed to providing exceptional customer service.

Requirements

  • Programming and Shipping New Orders: Accurately program phone systems according to customer specifications and prepare them for shipment, ensuring they meet quality standards.

  • Solve Customer Challenges: Quickly and efficiently resolve customer issues, applying analytical skills to diagnose problems and implement solutions.

  • Provide Outstanding Tech Support: Offer superior technical support, assisting customers with setup, troubleshooting, and optimization of their phone systems, ensuring a positive user experience.

About the Company

We are looking for team members to join us in fulfilling our mission of being an innovative and premier communications service provider to the Plain Communities throughout the USA. RingTele internal mission is providing a God honoring work environment that provides stability, growth, and personal development for each of our team members.

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Tel: 223-221-7979

Lancaster, PA

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